A VOB queue and a call screen
Every patient who needs a benefits check, ranked: callbacks due, new referrals, re-verifications, coverage ending. One screen pulls up the payer phone, member details and question script while you key in the answers.
Tracker for SPRAVATO® is the patient-access control tower for your clinic: verify benefits, win and renew prior authorizations, run treatment sessions with a safety check before every visit, and keep the controlled-substance record ready for an inspection.
$400 a month, everything unlimited. Card required; nothing is charged for 15 days.
Every patient who needs a benefits check, ranked: callbacks due, new referrals, re-verifications, coverage ending. One screen pulls up the payer phone, member details and question script while you key in the answers.
Upload the benefits PDF — digital or a faxed scan — and the fields are proposed beside what the chart already has. Nothing is overwritten without your say. Text recognition runs on our server; the document never goes elsewhere.
Full history of every authorization, denial and appeal. Visits remaining are calculated from completed sessions, and the reauthorization task opens before the expiry date — not after the payer says no.
Before a session starts, the tracker checks the authorization, REMS enrollment, medication on hand and monitoring requirements, and prepares the REMS monitoring form. Visits entered in error are kept, never deleted.
Buy-and-bill stock and patient-held deliveries in one log. Waste and counts are co-signed by a witness from their own login, counts are blind, every variance becomes a tracked discrepancy with its DEA deadlines, and month-end is signed.
Log late, short, wrong or incomplete fills. A scorecard measures lateness against the pharmacy's own promise and against the visit date, so the conversation is about facts.
A printable huddle sheet: who is coming each day, whether they are cleared, whether the drug is in hand, and what has to happen before they arrive.
Reauthorizations, re-verifications, payer callbacks, pharmacy follow-ups, held-stock limits and month-end sign-off appear on the right person's list, once, and close when the work is done.
Pull demographics and medication history over FHIR R4, send visit summaries back over FHIR or HL7 v2. Run SPRAVATO® and ketamine programs side by side, with staff seeing only their programs.
We sign a business associate agreement with every clinic at sign-up. Read how the tracker protects patient information on the security page.
Try it for 15 days with your own patients. Cancel before day 15 and you pay nothing.